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darkknight
darkknight
Expert ⭐️
August 31, 2022
New Idea

Allow "Contains" in Sharing Group criteria filters

Related products:CS Other Features
  • August 31, 2022
  • 2 replies
  • 58 views

In Sharing Groups, I have to explicitly add each attribute value I want to include, rather than being able to add a “contains” filter, which results in having more filter options than I would otherwise need.

In the below example, I have to explicitly say SFDC Role IN “CSM Indigo,CSM Purple,CSM Violet,CSM Director Indigo,CSM Director Purple,CSM Director Violet,CSM Director Turquoise,CSM Head,Customer Success Head”

Whereas if I had a “contains” option I could just say SFDC Role contains “CSM” OR contains “Customer Success”

 

    2 replies

    bradley
    bradley
    Expert ⭐️
    November 9, 2022

    I’d like to further generalize this request to say “allow operators that exist everywhere else in the platform in sharing groups as well”.

    For example, there also isn’t a “is null/is not null” option. So if you have a picklist and and you want a group defined by those without a value selected from that picklist you can’t do it as “nin” (which I assume means ‘not in”) and selecting all of the values because that ALSO excludes nulls.

      amasica1217
      amasica1217
      Contributor ⭐️⭐️⭐️⭐️
      August 25, 2025

      I had to do a lot of work to build the sharing groups I needed today, and I am still worried they are not the correct people/all-encompassing of what I need.

      This would make sharing the correct data in Gainsight so much easier for Admins and release a bit of burden for us.

      This, coupled with the auto assigning of licenses through rules would be the ideal scenario for this.

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