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davebrown2242
Helper ⭐️
January 29, 2021
New Idea

Allow CTA Types to be Deactivated in SFDC Edition

  • January 29, 2021
  • 6 replies
  • 57 views

Today Admins cannot deactivate CTAs that have any data associated with that CTA Type in SFDC. Sounds like this is fixed in NXT. We need the ability to remove CTA Types from the drop down to prevent future use.

Deleting a CTA Type I understand the need to re-map existing CTAs - not the Active flag.

6 replies

davebrown2242
Helper ⭐️
January 29, 2021

@rakesh_lingala & @sai_ram 

DB
sai_ram
Expert ⭐️⭐️
February 1, 2021

@davebrown2242 sorry for the inconvenience. I will confirm with the product team and get back to you. 

sai_ram
Expert ⭐️⭐️
February 2, 2021

@davebrown2242 NXT revolution is going these days and we don’t have any plans for this request in SFDC edition. 

davebrown2242
Helper ⭐️
February 2, 2021

@sai_ram - Super. Thanks.

DB
sriram pasupathi
Helper ⭐️⭐️
June 3, 2021

@davebrown2242 We understand the use case but unfortunately don’t have any immediate plans to do this in Salesforce Edition. Thank you for the feedback.

davebrown2242
Helper ⭐️
June 3, 2021

I believe that Sai let us all know 4 months ago @sriram pasupathi - good reminder of the issuethough.

DB