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dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
February 5, 2024
Discovery

Allow customizable number of hours for recurrent evaluate steps in new dynamic JO

Related products:CS Journey Orchestrator
  • February 5, 2024
  • 13 replies
  • 187 views

Is it feasible to make it to where we can adjust the number of hours a recurrent evaluate step in the new JO is evaluated? 

Having a condition evaluated every 11 hours massively throws off the timing for any following steps, which can lead to emails sending at all hours (not a good look).

It’d be much simpler (and more useful) to have it where we could configure it to a reasonable number of hours, even if there were pre-configured options (12, 24), with an “up to x number of days” option. I’d much rather have it check every day and send at a consistent time. 😀

 

Something like the following would be awesome (from the current advanced JO):

 

13 replies

revathimenon
Gainsight Community Lead
June 9, 2026

@dayn.johnson 

Let me take this internally.

Where focus goes, energy flows.
vmallya
Gainsight Employee ⭐️
Gainsight Employee ⭐️
June 11, 2026

acknowledged. 

Vijay | PM | JO | Gainsight
vmallya
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 30, 2026
Updated idea statusNew IdeaDiscovery
Vijay | PM | JO | Gainsight