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romihache
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
December 2, 2024
New Idea

Allow export all details via User Management (PX)

Related products:PX Admin & Security
  • December 2, 2024
  • 5 replies
  • 119 views

I feel this is an overkill but asked and support confirmed this is expected, so here I am.

Basically, what the title says. There are three values visible in the User Management screen: Status, Created on and Modified date that… are not included in the export 😑. This is extremely basic information.
The user management capabilities are very limited (and disconnected) from CS’, eg:
 

 


In an ideal world PX should match the CS experience but for the time being... can you please allow us to manage the export or at least add these 3 values to it? There has to be a better way and less time-consuming than inspecting the page, parsing the JSON and converting the Unix timestamp...
 

User management screen and export


Thanks,



 

    5 replies

    aharkut
    Gainsight Employee ⭐️
    aharkut
    Gainsight Employee ⭐️
    June 27, 2025

    Hi ​@romihache will take a look into this

      romihache
      romihacheAuthor
      VIP ⭐️⭐️⭐️⭐️⭐️
      June 30, 2025

      Thanks ​@aharkut!!

      Continuous improvement is better than delayed perfection
      romihache
      romihacheAuthor
      VIP ⭐️⭐️⭐️⭐️⭐️
      September 22, 2025

      Hi ​@aharkut 
      Just checking in on this topic. Is there any update?
      The latest export has those same 3 fields missing, The omission of the Status attribute is the most significant issue, as it is critical for accurately reviewing the licenses allotment.

      Thank you, 

       

      Continuous improvement is better than delayed perfection
        vineshgvk
        Contributor ⭐️⭐️
        September 23, 2025

        Hi ​@aharkut,

        My assumption is that when we export users from the "active users" tab, the export should exclusively contain active users. Similarly, an export from the "inactive users" tab should only contain inactive users. For a total user export, it would be beneficial to have a "status" column since it exports all users.

        If this is the expected behavior and a feature enhancement, it's a critical one for us to consider.

        Alternatively, It would be beneficial to have one OOTB user license object from PX which we can export to CS or S3.

        romihache
        romihacheAuthor
        VIP ⭐️⭐️⭐️⭐️⭐️
        September 23, 2025

        To ​@vineshgvk’s point, I should’ve clarified that I tried that but all tabs export the exact same dataset (all users)

        Continuous improvement is better than delayed perfection
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