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jvdc
Expert ⭐️
March 31, 2025
Released

Allow layout customization in Sections & Categories

Related products:CC Community
  • March 31, 2025
  • 29 replies
  • 295 views

Like it is possible to customize the layout of the main landing page and custom pages it would be great to be able to customize the user experience in each community section and category.

29 replies

Contributor ⭐️⭐️⭐️⭐️
April 7, 2026

Hi all! We're opening a beta for customizable layout for Sections and Categories in the Community and Knowledge Base modules (Groups coming soon).

We're looking for customers to test the feature and share feedback. Interested? Comment below and we'll send you a consent form. Once submitted, we'll enable it on your sandbox so you can start exploring.

Hi! We’re also interested in this if it’s not too late!

Erik_
Contributor ⭐️⭐️⭐️⭐️⭐️
April 7, 2026

@Sudhanshu, has this been set into motion yet? I've not yet received a consent form.

The shortest answer is doing -George Herbert
Sudhanshu
Gainsight Product Manager
April 7, 2026

@Erik_ We will be sending out consent forms today. As soon as we receive the response, we will enable it for your sandbox instances.

 

@juliaw You’ve been added to the list, please look out for the consent form.

jvdc
jvdcAuthor
Expert ⭐️
April 7, 2026

thanks for working on this! looking forward to it!

judahs
Helper ⭐️
April 7, 2026

@Sudhanshu if you are still looking for customers to join the beta for this I would be interested as well!

jvdc
jvdcAuthor
Expert ⭐️
April 8, 2026

Hi ​@Sudhanshu do we need to turn on anything to be able to start testing it in Sandbox?

Helper ⭐️⭐️⭐️
April 8, 2026

@Sudhanshu We’d be interested in learning more too, if you’re still looking for folks. 

Sudhanshu
Gainsight Product Manager
April 9, 2026

Hi all! We are sending out consent forms already. Please look out for “Expansion of Layout Editor” in your inbox.

@atwhite ​@jvdc Beta is live on your sandbox instances now. You should see Edit Layout option on the category and section pages. No need to enable anything.

@mbuuck1 ​@judahs I am adding you to the list as well, you should receive the consent form either today or tomorrow.

 

Sudhanshu
Gainsight Product Manager
April 9, 2026

@Erik_ Beta is live on your sandbox.

Contributor ⭐️⭐️⭐️⭐️
April 20, 2026

Hi ​@Sudhanshu,

I’m afraid we haven’t received and confirmation form. Can you confirm who it was sent to?