Allow Linked Actions in Rules Engine
Not sure how best to title this.
Basically what I’m looking for is to be able to use the results of the first action in a rule to do a follow-up action.
Some examples would be linking back records that have been created as part of a rule to the original record which created the action.
For example lets say we use a LVO entry to trigger a CTA creation, during the first rule I can specify the GSID of LVO that triggered the CTA to be logged to the CTA. But I also want to write to the LVO record the GSID of the CTA that was created. This allows us to do reporting both ways.
Currently we have to do a secondary rule which fetches the items created in the first rule, but this can lead to issues with timings if things don’t line-up perfectly (plus general rule bloat).