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heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
June 9, 2026
New Idea

Allow mapping of user fields from Gainsight to Staircase

Related products:Staircase AI
  • June 9, 2026
  • 0 replies
  • 8 views

Would love to be able to pull over fields from the User object in Gainsight over to Staircase.

Use Case:

We have a “Team Role” field on the User in Gainsight that I’d love to be able to pull into Staircase so that I could build reports at that level.  Quick example:  We just started a pilot with the Support team members, and in building reporting, it’s complicated to get to them.