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saltamash
Helper ⭐️⭐️
September 23, 2024
New Idea

Allow more filters while using case expressions

Related products:CS Rules Engine
  • September 23, 2024
  • 7 replies
  • 89 views

Hi Team,

Currently, we are limited to only 5 filters while creating a case statement. Can we increase the limit to more filters? For an enterprise business, the limit of being able to use 5 filters is too small. 

 

Formula Fields in Rules Engine - Gainsight Inc.

 

7 replies

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
September 23, 2024

Much needed!!!! 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
bradley
Expert ⭐️
June 3, 2025

Wild this is only 8 months old???

angela_domenichelli
Contributor ⭐️⭐️⭐️⭐️⭐️
June 16, 2025

Yes, this is why I have multiple Transformations with distinct case statements that are cascading - very heavy system load.

Angela Domenichelli (She/Her/Hers)
HollySimmons
Helper ⭐️
May 26, 2026

We have so many rules with multiple case statements, and even multiple tasks, just to work-around this 5 filter limit...

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
May 28, 2026

Wild this is only 8 months old???

Because Community’s suggestions for avoiding duplicate ideas are not the best 😥. I was sure this rang a bell, here is one from over 4 years ago:
 


@samanthahamlet ​@revathimenon  Good morning! Could you please merge Altamash’s idea into Kelly’s?

Continuous improvement is better than delayed perfection
revathimenon
Gainsight Community Lead
May 28, 2026
Idea merged into:

All the votes from this idea have been transferred.
Where focus goes, energy flows.
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
May 29, 2026
Idea merged into:

All the votes from this idea have been transferred.

Thank you!!!

Continuous improvement is better than delayed perfection