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bradley
Expert ⭐️
July 24, 2024
New Idea

Allow Multiple Labels in Report Visualizations

Related products:CS Reports
  • July 24, 2024
  • 4 replies
  • 51 views

User Story: As an admin, I would like to be able to include more than one data label on a report visualization to make it easier for my users to understand the data they are seeing. As and end user, sometimes differentiating the colors even with a legend is difficult and requires I click on everything anyways, making it harder to understand my data.

 

Example:

I have a funnel chart that looks something like this:

 

I have the numbers on the right, which is all well and good, but I would really like to better indicate what each stage is. Yes, the legend is cutoff from the image, but I would like the option to either have the different sections labeled on the left side (or opposite) the numbers, or inside the funnel itself.

Yes, you can mouseover to see it, but you can also see the datapoint there as well. In the interest of wanting to see the pertinent information at a glance, I would like the option to add funnel stage names in addition to, or instead of, the legend. Or even as an enhancement to the legend.

Currently, putting the legend on the left side just doesn’t look good because it only shows a few values at a time and you have to click the arrows. Not a great look or really useful.

 

You might be able to do this for some chart types and not others, but while my specific example is a funnel chart, I don’t want anyone to think this would only be useful for funnel charts.

4 replies

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
July 25, 2024

I would LOVE to see something like Tableau has, were you can create custom labels concatenating data points, strings (and even calculations on the fly) making data interpretation easier for end users, eg:

.



 

Continuous improvement is better than delayed perfection
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 25, 2024

User Story: As an admin, I would like to be able to include more than one data label on a report visualization to make it easier for my users to understand the data they are seeing. As and end user, sometimes differentiating the colors even with a legend is difficult and requires I click on everything anyways, making it harder to understand my data.

 

I have the numbers on the right, which is all well and good, but I would really like to better indicate what each stage is. Yes, the legend is cutoff from the image, but I would like the option to either have the different sections labeled on the left side (or opposite) the numbers, or inside the funnel itself.

Yes, you can mouseover to see it, but you can also see the datapoint there as well. In the interest of wanting to see the pertinent information at a glance, I would like the option to add funnel stage names in addition to, or instead of, the legend. Or even as an enhancement to the legend.

 

How many of us screenshot these charts and drop them in slide decks or emails?

Relying on mouseovers to see information doesn’t work when visualizations are moved out of Gainsight, and it’s a poor overall experience any way you look at it.

We should absolutely be able to add more information to reports.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
bradley
bradleyAuthor
Expert ⭐️
July 25, 2024

I would LOVE to see something like Tableau has, were you can create custom labels concatenating data points, strings (and even calculations on the fly) making data interpretation easier for end users, eg:

.



 

Love this - I just got asked on this same report to show $ value in addition to counts as well. Having more flexibility to show data labels my users actually need would be a...gamechanger

bradley
bradleyAuthor
Expert ⭐️
July 25, 2024

User Story: As an admin, I would like to be able to include more than one data label on a report visualization to make it easier for my users to understand the data they are seeing. As and end user, sometimes differentiating the colors even with a legend is difficult and requires I click on everything anyways, making it harder to understand my data.

 

I have the numbers on the right, which is all well and good, but I would really like to better indicate what each stage is. Yes, the legend is cutoff from the image, but I would like the option to either have the different sections labeled on the left side (or opposite) the numbers, or inside the funnel itself.

Yes, you can mouseover to see it, but you can also see the datapoint there as well. In the interest of wanting to see the pertinent information at a glance, I would like the option to add funnel stage names in addition to, or instead of, the legend. Or even as an enhancement to the legend.

 

How many of us screenshot these charts and drop them in slide decks or emails?

Relying on mouseovers to see information doesn’t work when visualizations are moved out of Gainsight, and it’s a poor overall experience any way you look at it.

We should absolutely be able to add more information to reports.

That’s a really good point - the data might not even be viewed natively in Gainsight, so you might not even have the option to utilize the mouseovers as a “solution”.