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Julie-Pinto
Contributor ⭐️⭐️⭐️⭐️
July 28, 2021
New Idea

Allow step counter feature on all steps of Guide

Related products:PX Engagements
  • July 28, 2021
  • 4 replies
  • 83 views

I want to use the Step Counter to help improve engagement completion rates, but it doesn’t show on the opening Dialog. I’d rather show the user how many steps there are and not use valuable copy real estate to communicate that. 

    4 replies

    sai_ram
    Expert ⭐️⭐️
    July 29, 2021

    @Julie-Pinto thank you for sharing your request here. Redirecting this to the product team.

    mmarques
    Helper ⭐️⭐️
    March 14, 2022

    It would also be good to see in all steps of the engagement.  Currently, the step counter shows in  when users have to click the Next button to continue, but it does not show when users click the UI element to continue.

    aharkut
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    June 28, 2023

    Hi @mmarques , This feature is available in New Editor for all Dialogs and Tooltips.

    1. Yes, we were not showing #Steps in first and last steps of the engagement
    2. For Tooltips, step counter in tooltips when navigation type was not “Using Navigation Bar”

     

    In New Editor, in navigation configuration section, for Dialogs and Tooltips, you will find “Show Counter” checkbox using which you can choose to show/ not show the step counter

    For more details please check Feb’2023 Release notes

     

    Please note this feature is only available in New Editor and not in Old Editor. All improvements and enhancements going forward will be for New Editor only.

     

    Thanks,

    Abhilash

    aharkut
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    June 28, 2023
    No Status→Implemented