Skip to main content
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
April 11, 2025
New Idea

Allow to embed widgets of OOTB analytics in dashboards

Related products:CS Dashboards
  • April 11, 2025
  • 7 replies
  • 138 views

Imagine how amazing it would be to directly embed those great out-of-the-box (OOTB) analytics widgets from program analytics or surveys right into our custom dashboards! It might be a big ask, but the potential is huge.

Simple use case: displaying program analytics combined with reports from a Dataspace and/or MDA objects, eg: 

 


Integrating OOTB analytics into custom dashboards will empower Admins with greater control and deliver a much smoother user experience for end users. The current separation of these analytics creates a disjointed workflow, where the best we can do is waste a full license (Viewer Analytics holders don’t have access) and add a rich-text widget with links to those other analytics pieces.

7 replies

TMaier
Helper ⭐️
April 14, 2025

The OOTB Program Analytics widgets look much fancier than what we can produce in Report Builder, and I’ve had plenty of stakeholders comment on that fact. The good news is that people really like those widgets - this enhancement would allow us to spread them and increase engagement.

romihache
romihacheAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
April 14, 2025

The OOTB Program Analytics widgets look much fancier than what we can produce in Report Builder, and I’ve had plenty of stakeholders comment on that fact. The good news is that people really like those widgets - this enhancement would allow us to spread them and increase engagement.

💯!!

Continuous improvement is better than delayed perfection
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
April 14, 2025

Oh man… 100%.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
Contributor ⭐️
November 5, 2025

This would be a game changer - not only a timesaver for Admins but they OOTB reports look so much nicer, major bump for leaders to see the shiny reports

mobrien14
Helper ⭐️
November 5, 2025

100% agreed, and not just in dashboards.

If we were able to also have these available on C360 (i.e., a tab for program/survey analytics where each CSM can see the engagement rate for that customer) or Home (we have a Digital Engagement team who would benefit from a customized view with these as soon as they sign on for the day) would be a gamechanger & would substantially improve visibility when it comes to planning future outreaches. 

dcassidy
Helper ⭐️⭐️
November 5, 2025

This would be fantastic - it’s a famous quote within our org that “Executives just want to look at stuff”. Help me to help them “look at” prettier “stuff”! 

heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
November 6, 2025

YES!  I’ve manually mashed together a bunch of reporting from Program Analytics and Surveys for dashboards using Data Designer, but would be great to not have to do so or have the technical debt to make sure that it stays up to date.  It’s also as ​@dcassidy said - not as pretty.  😀