Hey!
Here’s to another consistency one:
A call-to-action based event topic in real-time rules offers the following set of tracking:
Meanwhile, Company and Relationship both offer custom updates:
So why not just make custom updates available for the call-to-action event topic? Consistency and parity are the keys! Shouldn’t be too hard.
PS: event framework might be a workaround if only it was well documented…
Thanks
A
+1 for #ProductParity!
I’m feeling this big-time. We need to have a custom field on our CTA object get synced back in real time to the Company object. This should be basic functionality that real-time rules deliver.
I actually have a post about this from 2 years ago - flagged as in Discovery:
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.