Discovery
Allow users to search for topics with 0 replies
HI all,
One of our superusers noticed that we're struggling with keeping up with replying to end users (it's one of our KPIs), and asked if there was a way that he could help with providing initial support to new posters that has started a topic, but still haven't received the initial reply. Unfortunately we only have a public filter for topics that haven't received a best answer.
As a team, we can search control for topics with 0 replies, however our most diligent forum dwellers don't have that luxury, and it seems that they would like to have it.
Is this something that your community could benefit from as well?
Best,
Ditte
One of our superusers noticed that we're struggling with keeping up with replying to end users (it's one of our KPIs), and asked if there was a way that he could help with providing initial support to new posters that has started a topic, but still haven't received the initial reply. Unfortunately we only have a public filter for topics that haven't received a best answer.
As a team, we can search control for topics with 0 replies, however our most diligent forum dwellers don't have that luxury, and it seems that they would like to have it.
Is this something that your community could benefit from as well?
Best,
Ditte