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SmartlyGreg
Helper ⭐️⭐️⭐️
December 21, 2021
Open

Allow users to send out the "Join the community" system email to someone

Related products:CC Users & Roles
  • December 21, 2021
  • 7 replies
  • 158 views

Even as an administrator having to add a single or very small number of contacts via CSV is painful.

So why not use the existing system email “Join the community” and allow it to be triggered through a very simple form that adds a single contact to that database and sends out the invite email on behalf of that user.

This promotes the organic growth of the community as people invite each other and might come in handy also in a B2B context to push colleagues to join.

Since you are tracking the referrer, you can also reward the behaviour and have a small referral program!

7 replies

Helper ⭐️
December 30, 2021

Are you suggesting allowing community members to invite contacts?

SmartlyGreg
Helper ⭐️⭐️⭐️
December 30, 2021

@Dick yes thats it. 

Gainsight CC Team
Helper ⭐️⭐️
December 30, 2021
Updated idea statusNew→Open
Gainsight CC Team
Helper ⭐️⭐️
December 30, 2021

Thanks @SmartlyGreg that is an interesting idea.

Contributor ⭐️
September 6, 2022

My team has been looking for this kind of solution. We want our CSMs and renewals team to be able to send out invitations to the community after a conversation, one that gets sent via Insided so it is a standard message and official invitation. 

 

 

Saymon
Contributor ⭐️⭐️
February 6, 2025

Any updates on this? It’s been open for 3 years.

svh
Helper ⭐️⭐️
November 26, 2025

Putting my vote in - this would be very useful! Also great for gamification - bring x new users in and get rewarded. This could work both internally to incentivize  colleagues as well as for the community members