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Sai Padala
Sai Padala
Contributor ⭐️⭐️
October 13, 2025
New Idea

Analytics of video in a Dialog/Guide

Related products:PX Engagements
  • October 13, 2025
  • 3 replies
  • 45 views

Hi Team,

I’d like to request a feature enhancement to enable granular video engagement tracking when a video is embedded within a dialog/guide.

Today, we can embed videos to educate and onboard users, but we lack visibility into how users actually engage with those videos. Specifically, we’d benefit from first-class tracking for the following events:

  • Watched the video (initial play detection)

  • Did not watch the video (dialog viewed but no video play)

  • Watched the entire video (completion threshold reached, e.g., 90–100%)

  • Abandoned the video partway through (drop-off with last watched timestamp/percentage)

      3 replies

      kapil
      Contributor ⭐️
      June 4, 2026

      This feature would be extremely valuable for Cvent. Looking forward to seeing if the GPX Engineering team can prioritize and deliver this soon.

      rschlette
      rschlette
      Expert ⭐️
      June 4, 2026

      For this to be possible, PX would need to host the video. An iframe embed is not going to send click events up to the web app, and the timecode-based stats like complete and drop-off time would require the player to be in the scope of the aptrinsic sdk for custom events

      Jef Vanlaer
      Jef Vanlaer
      Helper ⭐️⭐️⭐️
      June 5, 2026

      Some basic tracking (like clicked in the area of the video) should be possible somehow, I guess? Would definitely be interesting data for us to analyze our onboarding flow more deeply as well.

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