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API returns message instead of error when looking for a user based on an unknown email address

Related products:CC API & Integrations

SmartlyGreg

https://api2-eu-west-1.insided.com/user/email/

Will return an error when an unknown email is used, which would be fine but with Zapier this turns the Zap off, making it un-usable for a recurring automation/ integration.

Could it simply return a message “Email not found” instead, so as to prevent next steps from happening?

3 replies

SmartlyGreg
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  • Helper ⭐️⭐️⭐️
  • 201 replies
  • March 28, 2022

And sadly the workaround I’d found of using the InSided Zapier app also failed as it returns an error regardless of the setting for “Should this step be considered a success when nothing is found”.

@olimarrio would love your thoughts on this!


bas
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  • Helper ⭐️⭐️⭐️
  • 87 replies
  • May 25, 2022

Look! 🙂

The team made a change and the step now halts (instead of errors) when nothing is found.


Gainsight CC Team
Updated idea statusNewDelivered

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