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Ilan B
Contributor ⭐️⭐️⭐️⭐️
June 3, 2021
Released

Article as Content Type in Export

Related products:CC Analytics & Reporting
  • June 3, 2021
  • 6 replies
  • 74 views

When exporting content there is the column “Content Type”. Currently (at least for us) it only exports “Question” and “Solved” as a type, and all others are blank.

Please add the other content types:
Articles
Drafts
Ideas
Events
Product updates

 

It would make filtering much more simpler.

@Jeanie Lee 

6 replies

Jeanie Lee
Helper ⭐️⭐️⭐️
June 3, 2021

See example Below: 

 

 

daniel.boon
Helper ⭐️⭐️⭐️
June 16, 2021

Thanks for sharing this idea Ilan!

The idea is clear, although I’m curious to know what you’ll use the filtered list for of course, so any details there would be great :).

Can you elaborate a little bit on why drafts would be useful in an export? In addition events have quite a different data structure from the rest and aren’t considered ‘topics’ - what would you expect from an events export?

inSided product alumnus
daniel.boon
Helper ⭐️⭐️⭐️
June 16, 2021
Updated idea status New → Open
inSided product alumnus
Ilan B
Ilan BAuthor
Contributor ⭐️⭐️⭐️⭐️
June 20, 2021

Hi @daniel.boon,
I don’t really have any need to export drafts or events, but they are all under the “Content Types” on the left panel in my moderation page, so I thought better to add all the possible categories. 

I mainly want to be able to filter articles, with the purpose of easily trying to make a list of all the articles we have published in a set month, or do any data analysis with articles. Otherwise, it’s currently a process of multiple filtering methods which are not necessarily accurate.

The article is already classified as Content Type=Article, so I would assume it’s possible to add that data in the column which already is being exported. 

Aleksandra
Gainsight Product Manager
October 6, 2023

Hi, 

Articles and all content types are available in the Topic exports so I'm closing this idea as delivered.

Aleksandra
Aleksandra
Gainsight Product Manager
October 6, 2023
Open→Delivered
Aleksandra