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atwhite
Helper ⭐️⭐️⭐️
April 18, 2024
Open

Article summaries / excerpts in list view

Related products:CC Community
  • April 18, 2024
  • 1 reply
  • 15 views

It would be great to have the option to include article excerpts on the list view page for the knowledge base. We use some of our knowledge bases as resource hubs, featuring product guides, etc., and it would be helpful for members to be able to see a brief summary of what’s in the guide (or article) before clicking on it. 

Ideally, this would be provided as a new field on the article creation page in Control. 

1 reply

Sudhanshu
Gainsight Product Manager
June 11, 2024
New Idea→Open