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romihache
VIP ⭐️⭐️⭐️⭐️⭐️
May 29, 2026
New Idea

Assign Timeline notes to specific milestones

Related products:CS Timeline & Activity Tracking
  • May 29, 2026
  • 0 replies
  • 26 views

While Note Templates are a great way to standardize data capture, they currently can only be applied broadly at the Activity Type level. This rolls all milestones into the same bucket, creating a poor UX where end-users have to scroll or search through a long list to find the "correct" template for their specific scenario.
 

Proposed Solution

Give admins the capability to select the specific milestone(s) to which a Note Template applies, rather than just the top-level Activity Type.

Combined with a couple of existing requests on the radar, this would create a comprehensive, smooth, and significantly better UX overall:

  • Milestone Mapping: Directs end users straight to the right template without the search fatigue.

  • Token Auto-Fill: As requested in this idea 

     

  • Enforced Defaults: As requested in this idea