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Brittney Wilson
Contributor ⭐️⭐️⭐️
July 28, 2023
Development

Associating Usage Metrics to Success Goals

Related products:CS Reports
  • July 28, 2023
  • 2 replies
  • 20 views

Hello, it would be great to be able to associate customer usage data to Customer Goals or a Success Plans to show ROI. From what I am aware of, you currently cannot link or associate usage metrics to either. Is this something that is currently planned or has been discussed? 

2 replies

mpatra
Helper ⭐️
August 18, 2023

Hi @Brittney Wilson ,

 

We are working on introducing Metrics into customer goals. This is on our medium-term roadmap. I will keep this thread updated on the status of the project.

 

Thanks,

Monica

Monica Patra | Senior Product Manager| Gainsight
mpatra
Helper ⭐️
August 18, 2023
No Status→Planned
Monica Patra | Senior Product Manager| Gainsight