Auto-map Multiselect Picklist Values between Source and Target in Real Time Rule Actions
Hi all
Finally ramping up on the use of real-time rules and I’m surprised to see that when you map a multi-select picklist in Gainsight (Relationship level in my case), to the corresponding picklist in SFDC, values don’t auto-map and I have to manually map them.
The below has 65 values. It’s a right pain manually mapping them, especially when I have to update three fields and repeat the operation 3 times around.
Multi-select picklists need to be handled consistently across all features, so, Horizon Rules and Real Time rules.


This is a must have as this creates an unnecessary waste of time on the admin side (I dare not imagine what happens when I update my picklist.
Thanks
A