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Contributor ⭐️⭐️
September 14, 2022
Released

Automatic comparison of values in KPI widgets in the Report Builder

Related products:CS Reports
  • September 14, 2022
  • 2 replies
  • 91 views

Hey Team,

We are currently in the process of creating a kind of gecko board for our CS team. The KPI widgets seem to be the best way to do this, as you can display information easily and clearly. However, I have not yet found a way to automatically compare values with the previous quarter, for example. 

Here is a fictitious example:

KPI Widget

 

Settings for that KPI widget

 

It is therefore possible to compare the number in the widget with a manually set value, but not automatically with the value from the last quarter. Is there a workaround to fill this field automatically, or is there something in the pipeline from Gainsight to implement something like this? 

Thanks in advance

Adrian

2 replies

Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
March 15, 2024

We have released Dynamic Goal  that enables users to benchmark their KPI metric values against a dynamic goal ( another field ) in Q2 of 2023, hence marking this idea as released.

Prateek Parashar
Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
March 15, 2024
New Idea→Released
Prateek Parashar