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CommunityKaila
CommunityKaila
Helper ⭐️
January 27, 2021
Parked

Automation Rules

Related products:CC Gamification
  • January 27, 2021
  • 5 replies
  • 71 views

The Automation rules on Insided are fairly limited. I would like to be able to take a certain segment of my membership and put them into categories. A few examples of what automation rules on other platforms can do:

  • Taking everyone with over 100 points and assigning them a badge automatically 
  • Assigning members with specific email addresses to a group 
  • Prepopulating Groups 
  • Sending an email to my group automatically after they have reached day 30 on the community

 

    5 replies

    dandre
    dandre
    Contributor ⭐️⭐️⭐️⭐️⭐️
    January 28, 2021

    I like this.

    Our SSO custom role configuration is not working, so we created some automation scripts to assign employees based on their @domain email. But it feels like that should be a native option.

     

    Also agreed on the badging. I have so many ideas for badging but it's going to be a drag to manually grant them or create automation to do it.

    When things get tough, we ask, what is best for the customer?
    Marion Frecaut
    Helper ⭐️⭐️⭐️
    February 10, 2021
    Updated idea status New → Open
    Marion Frecaut
    Helper ⭐️⭐️⭐️
    February 10, 2021

    Hello @CommunityKaila , thank you for this idea. I'll leave it open to gather some votes :)

    kaponte
    Contributor ⭐️⭐️⭐️
    May 26, 2021

    I love this ask.

    I have used previous community platforms that allowed the following:

    • Automatically subscribe new community registrants to one of more discussion categories, or Idea board
    • Add or remove group membership based on profile attributes or demographics
    • Automatically assign a custom role based on something within the user profile like email domain
    Gainsight Employee ⭐️
    deepan
    Product Manager
    September 17, 2026
    Thanks for the feedback and the idea! We don't have plans to work on it this year, so we'll be parking this idea for now and will revisit it later.
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