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Gainsight Employee ⭐️
February 16, 2022
New Idea

Being able to create a report to see users that have inbound emails enabled

Related products:CS Timeline & Activity Tracking
  • February 16, 2022
  • 2 replies
  • 105 views

The search feature for inbound emails is great to search for a particular user but it would be great to have a field that can be reported on under User that shows if this is enabled for a user.

 

This would make it a lot easier to be able to find inactive users that are still on the inbound email list

2 replies

davebrown2242
Helper ⭐️
January 17, 2024

These should go into the same project :)

DB
bradley
Expert ⭐️
March 7, 2025

We don’t need artificial intelligence to solve this, just regular intelligence. This seems like a customer love quick win