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heilun
heilun
Contributor ⭐️⭐️
July 11, 2019
Open

Better definition of Active Users

Related products:PX Analytics
Currently Active users are those who was seen at least once in the last 7 days is really not how we (and I'm sure many other customers) as Active. I wish that there is more sophisticated filterings such as: Last seen at least x days out of the last x days, or number of visit in the last x days is greater than x.

The number of visit in the last x days is greater than x seems doable since that data is captured in PX already:

      3 replies

      harshibanka
      harshibanka
      Gainsight Employee ⭐️⭐️
      July 16, 2019
      @ciarapeter / @mickey fyi

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      Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
      ciarapeter
      ciarapeter
      Contributor ⭐️⭐️⭐️
      July 19, 2019
      Noted. Thanks for the request!

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      kiran_gurumukhi
      Contributor ⭐️
      June 21, 2021

      We would like to ensure Active users definition captures our understanding of an active user which is they have done a specific event or set of events rather than just logged in.

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