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New Idea

Black Health Status (Will Terminate in the Future)

Related products:CS C360 & R360 & P360CS ReportsCS ScorecardsCS Timeline & Activity Tracking
  • August 27, 2025
  • 0 replies
  • 49 views

I’d like to have a black color added to CSM Sentiment, so I can label a customer as “Will Terminate in the Future”. This will help with reporting and forecasting future churn.