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Esther Groth
Contributor ⭐️⭐️
May 20, 2019
Closed (Won't Do)

Bookmark post or to tag

Related products:CC Others
  • May 20, 2019
  • 9 replies
  • 75 views
Hi,

our users would really like to set themselves bookmarks for certain posts (as we have threads with a lot of pages) and they would like to return to the specific posts very easily. Moreover, the would also love to bookmark tags, as they can then better decide about which content they are updated. They always tell me that category level is way too broad.

Kind regards,

Esther

9 replies

Yoeri
Gainsight Employee ⭐️⭐️⭐️
December 30, 2020
Updated idea status Open → Closed
Group Product Manager, Customer Communities
Yoeri
Gainsight Employee ⭐️⭐️⭐️
December 30, 2020

We believe that bookmarking a specific public tag page and/or category page will do the trick here. Also users can bookmark individual topics and find them in their subscriptions page

Group Product Manager, Customer Communities
Kgastaldo
Helper ⭐️⭐️⭐️
May 5, 2021

I’d like to revive this idea! I’ve had several people ask how to keep up with certain topics. While you can subscribe to a topic, if you post a lot of replies or new topics, your subscription list is pretty cluttered. It’d be nice to have a separate list of bookmarked topics that you frequent. 

SmartlyGreg
Helper ⭐️⭐️⭐️
January 22, 2022

@Kgastaldo great point! I was going to post it new when I found this one…

Browser bookmarks are not the same here, what we need is a way for users to save topics of interest for future ref and subscriptions are not actively set by users by default making it difficult to keep track of.

Please re-open!

SmartlyGreg
Helper ⭐️⭐️⭐️
January 22, 2022

@Yoeri  👆

Yoeri
Gainsight Employee ⭐️⭐️⭐️
January 24, 2022

I’ll bump this idea to our product team so they can reconsider :)

Group Product Manager, Customer Communities
Jacinda Espinosa
Contributor ⭐️⭐️
August 18, 2023

I see this hasn’t had any activity for awhile, but I’d like to add a vote for it - I recently had one of our MVPs ask for an internal bookmark or “save for later” feature. Her use case: 

It might be cool if [our community] had a button for 'save for later' or something similar... like, I'd want to come back to those ... posts to watch and interact with the posts, but they will eventually move down the ... feed as new posts have interactions.

I realize I could easily use the bookmark feature on my computer, or do a number of other options outside of [the community] to save the links for me to view later, but I thought it might be cool if the portal had a save button, so I could go back in mCommunity to saved posts for me to view at my own time.

 

I’m not sure if this context helps make the case, but we’d also love if this idea could be revisited! 🙏

KellyBebenek
Helper ⭐️
August 18, 2023

To add on this, it would be similar to a save tiktok or meta post, ones that you may want to reference again and again.  

I don’t know about your bookmark bar but mine is now pages long and it’s not a viable way to track posts. 

KellyBebenek
Helper ⭐️
August 18, 2023

@olimarrio