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gunjanm
gunjanm
Expert ⭐️
August 11, 2021
New Idea

C360 Horizon Report Scroll Bar Visibility

  • August 11, 2021
  • 8 replies
  • 119 views

I had a user ask me where some fields disappeared to because the scrollbar on Horizon reports in C360 is not visible until the user is actually in the process of scrolling. It is not clear that there are additional columns on the right. 

 

    8 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    August 12, 2021

    @gunjanm I guess this happens on Safari browser? For me on Safari, this happens on all other applications too.

    jamieordway
    Contributor ⭐️
    August 12, 2021

    @sai_ram @gunjanm :  I am using Chrome as my browser when it happens to me.  

    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    February 25, 2022

    This issue is also present on Horizon Dashboards when drilling into a visualization report.

     

    @anirbandutta - it looks like this one never got the product manager’s input. 

    VP of Customer Success at Forcepoint
      anirbandutta
      anirbandutta
      Expert ⭐️
      February 28, 2022

      @rakesh , @gopal_rao_kallepu could you pl acknowledge this feedback

      It's an opportunity for engagement
      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      March 10, 2022

      Do we at least know if this is a bug or was this designed to work this way?

      VP of Customer Success at Forcepoint
      gopal_rao_kallepu
      gopal_rao_kallepu
      Helper ⭐️⭐️⭐️
      March 21, 2022

      Sorry for the inconvenience @dan_ahrens and @gunjanm . `Showing scroll automatically` is unfortunately something that we can not control from the product side. The browser shows the scroll conditionally based on your system preferences. Below is a screenshot of the respective setting for Mac, setting this to `Always’ can solve the problem temporarily.


      However, considering this might not be feasible for everyone we are working on identifying an alternate solution (Some indication at the header showing there are more columns to left/right).

      Really appreciate sharing your thoughts here.
       

      Gopal
        angela_domenichelli
        angela_domenichelli
        Contributor ⭐️⭐️⭐️⭐️⭐️
        June 23, 2023

        Sorry for the inconvenience @dan_ahrens and @gunjanm . `Showing scroll automatically` is unfortunately something that we can not control from the product side. The browser shows the scroll conditionally based on your system preferences. Below is a screenshot of the respective setting for Mac, setting this to `Always’ can solve the problem temporarily.


        However, considering this might not be feasible for everyone we are working on identifying an alternate solution (Some indication at the header showing there are more columns to left/right).

        Really appreciate sharing your thoughts here.
         

        Can this be set in Chrome?  Will that be honored in a Salesforce iFrame?  This was not an issue before the Horizon version of the c360.

        Angela Domenichelli (She/Her/Hers)
        mcbarthi
        Helper ⭐️
        September 7, 2023

        @gopal_rao_kallepu Are you aware of any such setting in Chrome? This issue is in Chrome too.

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