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Gainsight Employee ⭐️
Gainsight Employee ⭐️
October 19, 2022
New Idea

Calendar Widget in Home Defaults to Timeline Tab

Related products:CS Reports
  • October 19, 2022
  • 1 reply
  • 78 views

I use the calendar integration from Gainsight home to log all my meeting notes and every time I go to that widget in home I have to toggle from timeline over to the calendar. This does not save so if I leave home and come back I have to reset this throughout the day. I confirmed this is not something that can be adjusted on the admin end. Is there a way to either make this configurable from the admin end so the default can be the calendar and/or make it sticky when the user toggles over so it does not reset. I would think we would want the calendar integration to be front and center since this is a newer feature that adds so much efficiency! 

1 reply

ashapiro
Contributor ⭐️⭐️
May 1, 2025

We just went live with Gainsight and several of our CSMs have shared the same feedback within three days of go-live. It’d be wonderful if the homepage remembered that you prefer to keep that timeline/calendar widget defaulted to the Calendar. 

Alexandra Kynoch