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spencer_engel
spencer_engel
Expert ⭐️
September 19, 2019
Released

Can't sort person section in C360

Related products:CS C360 & R360 & P360
  • September 19, 2019
  • 19 replies
  • 268 views
Are there plans to be able to sort on the Person section in the C360? Right now, you can't, and it's keeping a customer from switching to the Person section being the source of truth because it's not as easy to navigate as the SFDC contacts related list in the C360. Is this something we're looking into fixing?

      19 replies

      Show previous replies
      anirbandutta
      anirbandutta
      Expert ⭐️
      February 10, 2022

      Can you name the release and date when the sorting functionality will be implemented?

      Things are always getting re-prioritized, let me check with @Shilpa Gumnur. 

       

      It's an opportunity for engagement
      amanda.caldwell
      amanda.caldwell
      Contributor ⭐️⭐️⭐️⭐️
      May 12, 2022

      We need this too. Sortability that is sticky is a MUST HAVE!

        sarahmiracle
        sarahmiracle
        VIP ⭐️⭐️⭐️⭐️⭐️
        May 12, 2022

        Related: 

         

        +100 to needing more from the Person C360, whether that be through sorting or admin-based filtering.

        Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
        Shilpa Gumnur
        Shilpa Gumnur
        Helper ⭐️
        May 16, 2022

        Hello @sarahmiracle @amanda.caldwell @Richards Sorting the People list capability is part of the new C/R360 that’s currently in beta phase and will be made GA soon. 

          chiggitt
          Contributor ⭐️⭐️⭐️
          July 28, 2022

          @Shilpa Gumnur any idea when this will GA? Is it possible for us to get added to the Beta if GA is still a while out?

            Shilpa Gumnur
            Shilpa Gumnur
            Helper ⭐️
            August 1, 2022

            @chiggitt you can participate in the beta program and your CSM will be the best person to walk you through it.

             

            kelly
            kelly
            Helper ⭐️⭐️⭐️
            June 5, 2025

            Any update on this? It appears that some of the fields in the person section are sortable but not all.

            pgeorge
            Gainsight Employee ⭐️
            pgeorge
            Gainsight Employee ⭐️
            April 13, 2026

            Hi ​@kelly Can I know which fields are you not able to sort? Also the data type of those fields. Will help us narrow down the reason. Right now Rich Text Area fields cannot be sorted 

             

            Thank you

            Preethi

            pgeorge
            Gainsight Employee ⭐️
            pgeorge
            Gainsight Employee ⭐️
            April 13, 2026
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