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Gainsight Employee ⭐️
March 14, 2022
New Idea

Can we support multi-select Picklist in JO program

  • March 14, 2022
  • 7 replies
  • 203 views

Can we support multi-select picklist field for the field mapping in JO program

7 replies

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
March 22, 2022

+1

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
December 7, 2022

@anirbandutta Can you get someone to look into this? That’s pretty much a MUST have… Showing the GSID for the picklist item really serves 0 purpose! 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
anirbandutta
Expert ⭐️
December 7, 2022

@PavanCh putting this on your radar.

It's an opportunity for engagement
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
April 4, 2023

Hi @PavanCh, could you come back to us with an idea of whether or not this is being considered? Not being able to visualize multi-select picklist values as their actual value (currently, they show as GSIDs) would be one of the game changers for Admin QoL.

Thanks in advance for sharing an update.

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
anirbandutta
Expert ⭐️
April 4, 2023

@vmallya could you pl share an update here?

It's an opportunity for engagement
Contributor ⭐️⭐️⭐️
August 29, 2023

@bprasad one more feature that we really need to make JO work for us.

Contributor ⭐️
June 13, 2024

+1 to this, it’s a bit odd that the dropdown items would show the GSID instead of the text value.

It’d be better if these dropdown fields couldn’t be referenced at all instead of them showing a value we cannot use.