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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
January 28, 2026
New Idea

Certain Primary User Roles Should Not Have Public Profile Pages

Related products:CC Users & Roles
  • January 28, 2026
  • 0 replies
  • 10 views

Scenarios

  • Customer churns
  • User is banned
  • Inactive user management

As a CC Admin, I want 

  • Profile fields for specific inactive users to not be public (current state: all user profile pages are public if the community visibility is public)
  • To maintain the user’s data in the community
    • I do not want to erase this user
    • I do want to keep all records of this user’s past activity
      • Posts
      • Visits and activity data
      • Likes, Helpfulness votes, etc
      • Profile fields and meta data (roles, etc)

So that

  • Inactive user’s public profile data isn’t available to be crawled, indexed etc
    • Maybe the user was okay using their First and Last name as their username when active on the community, but now they’re inactive after churning n months ago and they don’t love that their community profile is still out there
  • I don’t have to change/delete data that may still be useful or relevant to me
    • Username
    • Other profile meta data
    • Badges and points
  • Banned users don’t appear to still be part of my community