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jamie_anderson
jamie_anderson
Contributor ⭐️⭐️
June 25, 2019
New Idea

Change location of Opt-Out / Email Preferences

  • June 25, 2019
  • 5 replies
  • 90 views
Is it possible to move the opt out link from the bottom of the email, and somehow tokenize or place it elsewhere in the email body, such as the signature line? This was requested because having the opt-out at the footer gives the feeling it's being sent from a marketing system vs. directly from the user. By allowing it in the signature instead, it would look more personal:

Jamie Anderson

555-555-5555

jaanderson@logo.com

Manage your preferences here


<Logo Image>

      5 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      June 27, 2019
      Hi Jamie, Its a standard we follow to maintain uniformity. 

       

      Let's also see how other customers responding to this request. 

      @All, please like or leave a message to add this feature to road-map. 

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      August 21, 2019
      Bumping this to top for visibility

      kelly
      kelly
      Helper ⭐️⭐️⭐️
      September 23, 2019
      The requirement should be that an unsubscribe link is present in the email unless marked as operational, Gainsight shouldn't dictate where in the email the link exists.

      mglarocca
      Contributor ⭐️⭐️
      March 2, 2021

      Any word on the release of this?

       

      if there is a token we can drop into a link somewhere else in the email it would be ideal. Most ESPs provide this feature. 

      chethana
      Expert ⭐️
      March 4, 2021

      Hello All,
      We are working on improving our current template builder, as part fo that change we will start supporting drag and drop capability which should allow you to place unsubscribe option wherever you like in your template. 

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