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October 22, 2021
Closed (Won't Do)

Change Productboard integration so it pushes entire thread no individual item in thread

Related products:CC Integrations
  • October 22, 2021
  • 7 replies
  • 70 views

For the Productboard integration it would be helpful to be able to push an entire topic thread, not just a single topic within. In our case, our PMs and teams using Productboard would benefit from full context not just individual pieces (and ya they can get that full context via the title link in Productboard but they’d rather have it in the details pushed over in the note)

7 replies

Contributor ⭐️⭐️⭐️⭐️⭐️
November 17, 2021

I could not agree more @Scott Baldwin . Quite often the best/main/total idea is not written/explained in the main post, but in the thread connected to this post. For our product team to see only the original topic posted, and not the corresponding thread, does not give much insight. 

November 17, 2021

@Anitahg you can get to the original topic via the Productboard insights board Note by clicking on the title, I just want the full context in the note itself.

Contributor ⭐️⭐️⭐️⭐️⭐️
November 17, 2021

@Scott Baldwin thanks, would you be so kind to share a screenshot of where I can see that in the Productboard Insigts board? I can see the full context in inSided after clicking on the title of the note in Productboard, but that will not help our product managers and engineers that will not want to move between Productboard and inSided. 

November 17, 2021

@Anitahg here’s an example, click the icon to the right of the Note title will take you to the full topic/thread in your community.
 

 

Alex Campos
Gainsight Employee ⭐️⭐️
January 31, 2022
Updated idea statusNewOpen
Alex Campos
Aleksandra
Gainsight Product Manager
September 17, 2026

Since this idea hasn't received any new votes or comments in a few years, we are closing it as Won't Do to keep our backlog up to date.

Aleksandra
Aleksandra
Gainsight Product Manager
September 21, 2026
Updated idea statusOpenClosed (Won't Do)
Aleksandra