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Gainsight Employee ⭐️
Gainsight Employee ⭐️
February 15, 2024
New Idea

Cheat Sheet Timeframe

Related products:CS AI Cheatsheet
  • February 15, 2024
  • 1 reply
  • 36 views

As of today the Cheat Sheet Summary only analyzes the past 6 months of timeline activity in order to generate the summary.  It would be nice if we gave customers the option to determine the timeframe they would like to analyze to generate the summary.  For example, 3 months or 1 year’s worth of timeline activity. This would prove beneficial especially considering most renewals are yearly.  With the current 6 month restriction a lot of valuable information is likely missed from the summary from the previous years renewal

1 reply

Contributor ⭐️⭐️⭐️⭐️⭐️
February 25, 2025

We actually have requests to configure the tool to the last 5-7 entries to keep the updates as timely as possible.