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Clicking into a post in "show more activity" loses your place in the list

Related products:CC Community
  • June 17, 2020
  • 10 replies
  • 111 views

lila_meyer
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A community member pointed out that if they click the “Show more activity” button on a view such as “Recent activities” (on the homepage), and then click into a specific post, when they click back they’ve lost their place in the activity list. So, ideally if you click Show more activity 3x, then click a specific post, and then go back, it should return you to the 3rd page of activities. 

10 replies

Cristina
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  • Helper ⭐️⭐️⭐️
  • April 29, 2022
Updated idea statusOpenClosed (Parked)

Cristina
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  • Helper ⭐️⭐️⭐️
  • May 3, 2022

Thank you for posting this idea. We have made the decision to park it for now because it didn’t get a lot of votes and replies.


  • Contributor ⭐️⭐️
  • January 13, 2023

Hi @Cristina

I’m an active member in our community and the ability to to go back to the area to work on my next post will lead to better experience, saves time, and doesn’t give me motion sickness when I have to scroll many time to get the next post.  

Is this something that can be implement?

 


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • January 14, 2023

Thank you for posting this idea. We have made the decision to park it for now because it didn’t get a lot of votes and replies.

This is sad, why so less votes? This is annoying issue.


Daniele Cmty
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  • Helper ⭐️⭐️
  • January 16, 2023

I honestly never thought of this problem because whenever I open a new post, I always open it in a new tab.. so the position is saved in the original tab :)

Correct me if I’m wrong, but I think this is the norm in almost all websites, right? If you close the current page, you will be redirected & lose your scrolling/loading progress.

So it’s recommendable to open any post in a new tab (takes 0 extra effort) if you are planning to come back to the activity feed.
Did I understand this idea correctly? :)


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • January 16, 2023

I honestly never thought of this problem because whenever I open a new post, I always open it in a new tab.. so the position is saved in the original tab :)

Correct me if I’m wrong, but I think this is the norm in almost all websites, right? If you close the current page, you will be redirected & lose your scrolling/loading progress.

So it’s recommendable to open any post in a new tab (takes 0 extra effort) if you are planning to come back to the activity feed.
Did I understand this idea correctly? :)

No no, no new tabs :) You are hc user so you open links to new tab but random or average user maybe even doesnt know how to use tabs.


Jasper
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • July 15, 2024

Has there been any news since the last comments? Our users are also complaining about this.There seem to be more votes, so maybe it can be unparked.


Sudhanshu
  • Gainsight Product Manager
  • April 13, 2026
ParkedOpen

Sudhanshu
  • Gainsight Product Manager
  • April 13, 2026

Hi everyone,

Thank you for your patience on this.

We wanted to let you know that topic feeds are an area we plan to actively work on in the near future. As part of that effort, we're considering improvements to the browsing experience within feeds, and this idea is a great example of the kind of friction we want to address. We're moving this idea back to Open status to reflect that.

We'd love to use this opportunity to hear more from you. Are there other challenges you or your community members face when using the different topic feeds? Whether it's as an end user browsing content or as an admin configuring and managing feeds — all input is welcome and will help us shape the improvements.


Erik_
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • July 21, 2026

We'd love to use this opportunity to hear more from you. Are there other challenges you or your community members face when using the different topic feeds? Whether it's as an end user browsing content or as an admin configuring and managing feeds — all input is welcome and will help us shape the improvements.

 

From and end user perspective: filter options would be nice. Being able to filter the default feeds for recently active and help others on

 

  • Time period: for example topics from the last 24 hours or the last week
  • Category