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david_03d4e4
Contributor ⭐️
May 4, 2016
New Idea

Close Multiple CTAs

  • May 4, 2016
  • 14 replies
  • 265 views
It would be awesome if there was a way to close multiple CTAs from the Cockpit view at one time.  

    14 replies

    seth
    Expert ⭐️
    May 4, 2016
    Agreed, David! In the meantime, have you discovered Mass Edit? It's only available to admins, but it's somethin'...
    AI Transformation @ Gainsight
    david_03d4e4
    Contributor ⭐️
    May 4, 2016
    Hey Seth,

    Thanks!  Yes, mass edit is certainly helpful.  For our purposes we really need the feature at the hands of each user.  It's just not scale-able to have the admin do this.  

    -David  
    bradin_wilhelmsen
    Contributor ⭐️⭐️
    August 25, 2016
    We're starting to really move with our tech touch, and they're clamoring for a way to mass close CTAs as they work through hundreds of accounts each week.

    +1
    justin_majors
    Contributor ⭐️⭐️⭐️
    April 19, 2017
    Any update on this submission? We really need a way for our users to do this. Specifically if you create a recurring CTA for 5 months and then you no longer need that recurrence, you have to manually go in and delete each CTA or talk to your admin to mass edit. Our CSMs need to be able to do this.
    nitisha_rathi
    Expert ⭐️⭐️
    April 20, 2017
    Hi Justin,

    Adding a mini mass edit for end users is in our roadmap. ETA to be decided.

    Thanks,
    Nitisha
    justin_majors
    Contributor ⭐️⭐️⭐️
    June 28, 2017
    checking in 🙂
    sarah_johnson
    Contributor ⭐️⭐️⭐️⭐️
    May 10, 2018
    Hi, I'm wondering if there is any update on an ETA for this feature? I have had to create a process for my end users where they run a SF report, export to CSV, then send it to one of our SF Admins to mass edit/delete CTAs using SF Data Loader, and it would be ideal to just allow the end users to mass edit/close CTAs from the interface.  The reason we don't use the built-in Mass Edit feature is because it is a subjective decision by the end user whether something needs to be edited/closed ... there's no way for me to know which customers they want to modify and filter by them on my own.
    perry_rogers
    Contributor ⭐️⭐️⭐️
    May 28, 2019
    Our CSMs are requesting this feature as well. We send out lots of automated CTAs and there is no way to close them except for one at a time. We need a way to select multiple CTAs and then mass edit them.

    anna_whitehouse
    Contributor ⭐️⭐️⭐️
    June 10, 2019
    +1 for this idea and/or ability to delete multiple CTAs. If a CSM creates a reocurring CTA (ex: for monthly calls) and then needs to change the cadence, it would be great if they could delete all the CTAs at once rather than deleting them one-by-one or requesting me to mass edit.

    manmeet_dosanjh
    Helper ⭐️
    June 10, 2019
    +1 for this idea/request!