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danielwal_coco
Contributor ⭐️⭐️⭐️⭐️
April 21, 2025
New Idea

Combine Sections/Categories and Articles Screens

Related products:CC Knowledge Base
  • April 21, 2025
  • 0 replies
  • 5 views

The current method of creating Sections/Categories and then assigning articles to them is cumbersome, awkward, and very inefficient.

A combined view, where you create/manage Sections/Categories (which should really be the same thing...just Categories) on the left side and add/edit articles in inventory on the right would be far superior for authoring/maintaining articles and hierarchy. 

Moving articles from one category to another would be as simple as selecting them and clicking the “move” or even dragging-and-dropping between categories.

This way, at-a-glance (without using some cumbersome search tool that is not 100% accurate), I could see all the articles in X Categories to ensure they are in the correct Category.

(I realize the attached screenshot shows more levels than you support (although why you limit us to Section>Category>Category is kind of odd, but that’s another Idea, right???)

We have over two thousand articles in our inventory and the current tools are woefully inefficient.