Compose, send and log email activities at the same time from Gainsight efficiently
If you were to send an email communication to multiple companies and log it at the same time today you would need to manually copy and paste the email, in Gmail/Outlook etc, to each customer and use GS Assist to Log to Timeline each time.
Imagine now doing this in 4 broad steps:
- Compose the email from within the app
- Select companies and related recipients for each
- Click a checkbox to log as an email activity
- Click the send button
Voila!