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New Idea

Conditional Hide/Show text area of email template in JO

Related products:None
  • May 19, 2022
  • 1 reply
  • 48 views
  • michael_sweeney
    michael_sweeney
  • mgamache

While sending emails to customers from JO we need an option to hide or show the area of text from email templates

 

For eg.

Customer A has purchased 3 products, the email should say

product A: 100% deployed

product B: 80% deployed

product C: 60% deployed

 

Customer B has purchased 2 products A and B, the email should say

product A: 100% deployed

product B: 80% deployed

and it should hide other products from email template.

1 reply

silasramsden
  • Contributor ⭐️⭐️⭐️
  • 16 replies
  • August 24, 2023

This is exactly what we need too! We sell 20+ different modules, and customers can have any subset of those. We don’t want to have 20 different emails, as some customers will end up getting 10+ emails at once. But we need to include module-specific content into JO templates.


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