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Conditional formatting (like colors) in tabular reports

Related products:CS Reports
  • April 21, 2023
  • 7 replies
  • 289 views

sarahmiracle
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To level-up analytics insights in Gainsight, it’d be awesome if we could set colors for fields based on their field values in tabular reports. Just like you can do this in Conditional Formatting in Google Sheets or Excel, where it highlights a cell value based on the conditional criteria assigned to it.

 

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7 replies

romihache
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • July 25, 2024

This comes up more and more among our end users. Would love to see this happen but per a comment in that first attached idea is not going to happen anytime soon 😔

While this feature remains on our long-term roadmap, it is not scheduled for development in this year 

 


heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • August 2, 2024

Yes, please!  We are trying to highlight at a glance where an action is needed, so it would be great to be able to do that using conditional formatting.


RGrieco
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  • Helper ⭐️
  • April 7, 2025

Agreed. Conditional formatting would be an incredibly helpful way to highlight critical information to users in reporting. We all have so much data these days being able to see the most important information without hunting for it is a major value add.


Prateek Parashar
  • Gainsight Employee ⭐️
  • November 20, 2025

We have released conditional coloring in last quarter, hence marking this as released. Let me know if there are any open questions on this feature


Prateek Parashar
  • Gainsight Employee ⭐️
  • November 20, 2025
New IdeaReleased

Prateek Parashar
  • Gainsight Employee ⭐️
  • December 19, 2025

Hello All,

 

Since its been a couple of weeks we released this feature , would love to hear your thoughts/impressions on this feature- what’s working, what’s not working ,  what’s stopping you from using it more  or anything else


romihache
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • December 19, 2025

@Prateek Parashar 
Overall, I really like this feature and have already applied it to several reports, the UX is great for dropdown fields! However, I previously submitted a ticket (#431558) about some 'gotchas' when these reports are used in dashboards that aren't mentioned in the documentation.

I’d also love to see this expanded to support Date data types and formulas like DATEDIFF (eg: Red if the Renewal date is <=60 days from today, yellow 61-90, etc).