Enable article creators to add hidden or permission-based sections within a single knowledge base article. For example:
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A general content section visible to all users
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A “Partner Notes” section only visible to logged-in partners
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An “Internal Notes” section only visible to internal users/staff
Why it matters:
This allows for more efficient content management by consolidating related information in one article while still controlling visibility. It reduces duplication and ensures users only see what’s relevant to them.