While workarounds exist, they are not ideal and have limitations. Journey Orchestrator would be greatly improved if a baked-in ability on the feature existed that allowed you to skip weekends for time periods (conditional waits, static timers, etc).
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I am redirecting this to the product team for more visibility. @All,please up-vote here to increase the priority.
Another vote and some more context: not only are these workarounds not great, they also don’t work universally. In a survey program, you only have the option to wait x days for the reminder. You can’t use calculated fields there. I would love to be able to configure “wait x BUSINESS days” in addition to skip sending on weekends.
Hello All,
We are considering providing date based conditional wait, timer and schedules. We will keep you posted about the updates.
Chethana moved on.
Hi,
Happy to share that enhancements to conditional wait to support ‘Day of week’ logic tied to a user / participant’s timezone is part of our near term roadmap. (for later this year)
This would allow admins to configure conditional wait to optionally skip counting ‘Off days’ in a week. The off days can be the same for all participants entering the conditional wait, or be based on the participant’s local timezone.
cc
Bump, any updates?
We understand that this feature has been a long-awaited and acknowledged a year ago. While we are working towards the release of our new redesigned advanced programs, we aim to prioritise its development and make it available soon - I will share an update in October.
Any updates on when this in planned for?
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