In the SFDC connector jobs we have the possibility to preview data, but that data shown is not reflecting the filters configured. I have been told by support that this is an expected behaviour.
I see that
I understand that this is a WIP but having the preview available without the data being filtered is pointless. Furthermore, I have lost 1hs trying to figure out what I was doing wrong with my data because I couldn’t get it filtered, then I have to wait for a response to my ticket only to see that it was expected behaviour.
I would suggest to only allow to preview if the actual filtered data is to be shown.
All the best
Agreed! The behavior should be consistent with data designer / HRE in Connectors (at all levels).
+1, ran into this at the end of 2023. A preview is supposed to be an insight into the output data, this is how it works in Bionic/Horizon, right? Previewing in connectors should follow the same behavior. Support or Product may be classing this as expected behavior - as an end user I can confirm adding filters and they’re ignored in preview is NOT expected behavior.
This may not be along the same lines, but…
It feels like this is how queries (in advanced JO’s, curious how they’ll work in dynamic JO’s) work. And it’s one of the reasons queries make audience building so easy in comparison to segments. Previewing and seeing “no records for the given configuration” is a quick way to tell that we’ve got to make an adjustment to our filters.
Wishlist here… it’d be AWESOME to eventually be able to get an indication in the preview of the total number of participants that would be brought in with the current filter setup. If I need to submit that as an idea, I definitely can.
Yes, please make the filtering preview for the connector work the way it does in Horizon. Didn’t see this post first so opened a ticket. An accurate preview would have saved us both time.