Skip to main content
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
November 13, 2025
New Idea

Copilot: Prompt Library Folders/Tags

Related products:CS AI Copilot

Like the Prompt Library.  Would love to have folders or some ability to organize them similar to how the Gainsight Suggestions prompts are broken down.  Otherwise, feels like this will get unwieldy pretty quickly. 

​@Ritika Jindal 

4 replies

Ritika Jindal
Gainsight Employee ⭐️⭐️
November 28, 2025

Its a good idea. Will keep in mind and wait for more people to upvote this.

Translate
kstim
Helper ⭐️⭐️
February 25, 2026

+1000 to this. We just added a handful of admin-suggested prompts to the prompt library and they’re disorganized, with no way to add a use case or category to them. If the admin-suggested prompts could be organized in the same way that the Gainsight Suggestions are organized, this would make Copilot even better and more useful to end users.

Translate
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
October 7, 2026

How have I not seen this yet?!? This is a major pain point. We’re trying to roll out Admin-defined prompts, but unless we can cleanly enable end users, it’s just a confusing grouping.

It’d be great to be able to title them as well. Just seeing the full prompt (or the first few lines) makes it messy.

Translate
Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
Molly.McQ
Helper ⭐️
October 13, 2026

+1 I couldn’t agree more. This is unnecessarily messy and seems like low hanging fruit to fix. Better organization would improve the admin and user experience + boost adoption. 

Translate
Scientia potentia est