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sandeepchidiri
Helper ⭐️
February 25, 2020
New Idea

Could we remove relationship references from UI?

  • February 25, 2020
  • 4 replies
  • 62 views

Hi,

One of our customers wants to deactivate relationship feature from their gainsight.
Also they want to remove all references of relationship from the UI.
For example: In C360-->People there is a relationship section.(Which is confusing the CSMs)

image.png

 

Link for the screenshot : https://share.getcloudapp.com/p9uK59rB
Pleases share your thoughts on this.

      4 replies

      HollySimmons
      HollySimmons
      Helper ⭐️
      March 3, 2020

      To add additional context to this, we are not paying for the Relationships feature (and currently have no need for it due to our product offering). However there are references all over the UI both for myself as an Admin and the end-users. We cannot remove this from the UI at all which all CSM’s, during our UAT feedback, have stated they are confused as to a) what it is and b) what they are supposed to do with it. 

       

      muralikrishnagopu
      Helper ⭐️
      April 1, 2020

      Thank you raising this. We acknowledge the need for this requirement. However, no concrete timeline has been decided. We will update you once it becomes a part of our roadmap.

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      April 16, 2020

      Converted this to the idea for better tracking purposes. 

      bencjaxn
      bencjaxn
      Contributor ⭐️⭐️
      May 31, 2022

      Would love to see this implemented.

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