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andrew_biehle
Gainsight Employee ⭐️
andrew_biehle
Gainsight Employee ⭐️
September 9, 2019
New Idea

Create a flattened object as soon as a survey is created.

  • September 9, 2019
  • 4 replies
  • 128 views
Posting on behalf of customer. Currently in survey 2.0 a flattened object won't be created until there is a survey response submitted. In anticipation of building a rule off the survey responses it would be helpful to have the flattened object created as soon as the survey was made active.

      4 replies

      abhilesh_khatri
      Gainsight Employee ⭐️
      abhilesh_khatri
      Gainsight Employee ⭐️
      September 12, 2019
      Hi Andrew,

      It's the other way round.

      Survey 1.0 ==> Flattening is not enabled by default (Needs to be configured)

      Survey 2.0 ==> Flattening is by default enabled.

      Reference: Survey 2.0 Flattening Overview

      Let us know if for Survey 2.0, you are not able to query on Survey Flattened object.

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      October 3, 2019
      Hi Andrew, I understand the pain here, as a workaround you can send a test response for yourself and start creating a rule, hope you are not doing this already 🙂

      We have this in our product road-map, will update you here once we consider this to release.

      Thanks for bringing this up!

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      October 3, 2019
      Changing this to idea post for better tracking.

      Chelsea.holfield
      Chelsea.holfield
      Contributor ⭐️⭐️⭐️⭐️
      June 30, 2022

      I wanted to follow up on this request. It would be great to have the object created once the survey is created or an option to trigger the object be created at any point before there are survey responses. As it stands we have to wait until a customer responds to build any of our necessary reports and it slows down our delivery time on requests. 

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