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Create Content Categories in Groups

Related products:CC Groups
  • February 25, 2021
  • 7 replies
  • 78 views

Kgastaldo
  • Helper ⭐️⭐️⭐️
  • 174 replies

I’d like to be able to categorize the content in groups.

Our use case is using the community for pre-release beta testing. We have a new release coming out, and we need an area where people can ask questions about the product before it’s available to the general public. Product managers would keep an eye out for questions in only their area (ie financials, reporting, etc) and they’d like to subscribe to those areas. 

Ideally all this content would live in a private area - a group.

I’m currently creating a private forum for the release, but I get the complaint that people get confused about where they are in the community (public vs private forum) - since the categories are similar. Plus when the release comes out, we’ll need to archive all the content. Having it all in a private area would be better for us.

7 replies

mstruening
  • Helper ⭐️
  • 53 replies
  • February 25, 2021

I can see using this for similar reasons.  Take your upvote :-)


  • Helper ⭐️⭐️⭐️
  • 732 replies
  • March 10, 2021

Hello @Kgastaldo thanks a lot for posting your idea. Would you see this as the ability to create subgroups? Or just a way to categorize different content? Meaning would members of the main groups be able to see all the content of the subgroups or not?

I'll keep this idea open to gather some votes?


  • Helper ⭐️⭐️⭐️
  • 732 replies
  • March 10, 2021
Updated idea status NewOpen

Kgastaldo
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  • Author
  • Helper ⭐️⭐️⭐️
  • 174 replies
  • March 10, 2021

Hi @Marion Frecaut  - I wasn’t thinking about it as subgroups. I’d be happy just to have categories for the conversations taking place in the groups. If that came with some additional permissions like categories do, I could see a use for it - but it wouldn’t be mandatory for me. People just need a way to sort through content in the group. 


Kgastaldo
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  • Author
  • Helper ⭐️⭐️⭐️
  • 174 replies
  • July 2, 2021

Just coming back to this. We’re using groups for some new products that have been added to our portfolio (from acquired companies). They REALLY need to be able to categorize the conversations taking place in those groups (by product area, or type of content - how to guide, etc). It’d be ideal if the categories were listed on the right hand navigation for easy sorting. 


Daniele Cmty
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  • Helper ⭐️⭐️
  • 276 replies
  • June 2, 2022

Hi I am also very interested in a similar feature.

Our Use case:

We have an international community mostly in english, and some country groups that speak in their native language which is not english. these groups are getting more and more active, but i’m afraid that the content will be very messy soon. would be great if we could cluster or sort the topics in groups in a way or another.


  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 101 replies
  • June 28, 2023

Hi, we would need this too.

Use case: a discussion group for one specific partner

  • The first level of sub folders would be one per project
  • The second level of sub folders would be one per content type

@Marion Frecaut a lot of our partner conversations will happen in Teams if a way to structure content in the community groups will not become available. Would you have any plans to look at this? 


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