Skip to main content
tom_gerth
tom_gerth
Gainsight Employee ⭐️⭐️
September 9, 2016
New Idea

Create CTAs in the Mobile App

  • September 9, 2016
  • 19 replies
  • 274 views
Hey guys,

I'm posting this on behalf of a customer who mentioned that she thought it would be good if users could create CTAs from the mobile app.  She says that her users are not in front of their computers all of the time but that she thinks that the usability of the app would be greatly improved if users had the ability to do more than just observe Gainsight through the mobile app.

Thanks!
-Tom

      19 replies

      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      September 9, 2016
      Great suggestion.

      My only regret is that I have but one vote to give on behalf of this suggestion.
      VP of Customer Success at Forcepoint
        elizabeth
        elizabeth
        Contributor ⭐️⭐️⭐️
        September 9, 2016
        +1 this is a great idea!
        einat_pick
        einat_pick
        Contributor ⭐️⭐️⭐️⭐️⭐️
        September 11, 2016
        This feature can surely increase user adoption.
        tzundelgainsightcom
        tzundelgainsightcom
        Helper ⭐️⭐️
        September 20, 2016
        +1 - Recently requested by Silkroad, as well
          tom_gerth
          tom_gerthAuthor
          Gainsight Employee ⭐️⭐️
          May 4, 2017
          Gotta toot my own horn on this, I've got another customer asking me about this!  Any thoughts on whether or not we'll be able to implement something like this?
          Enterprise Support Manager, Gainsight
            reneehouse
            reneehouse
            Contributor ⭐️⭐️⭐️⭐️⭐️
            May 4, 2017
            +1 for this idea!!
            Renee House
            ana_g
            Helper ⭐️
            August 19, 2020

            Any updates here?

            Anastassia Goidina
            simves
            simves
            Contributor ⭐️⭐️
            September 4, 2020

            Adding CTA’s in the Mobile App would be really  useful - assuming you will then be able to action the CTA in  the Mobile app?

            At the moment you can ask Sally for ‘My CTA’s’ but  you just get a summary and no detail on the CTA or the ability to action the CTA

              sriram pasupathi
              sriram pasupathi
              Helper ⭐️⭐️
              September 28, 2020

              We are looking at this as a part of our medium term roadmap. @simves What details other than summary would you ideally like to see when quickly viewing a CTA in mobile?

              simves
              simves
              Contributor ⭐️⭐️
              September 28, 2020

              Hi @sriram pasupathi Thanks for the update, I guess I would like to have full visibility on my CTA’s on the mobile app in the same way I can see ‘Tasks’ associated with Timeline entries and you can mark them as completed etc - This would allow you to manage/add/edit/close and action CTA’s from the Mobile app if that makes sense. Currently the summary is not actionable information - Please keep me posted on any developments here - Thanks

              Show more replies
              Terms & ConditionsAccessibility statement