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Wolfgang Hammer
Helper ⭐️
November 21, 2017
Released

Creating anchors in posts

  • November 21, 2017
  • 15 replies
  • 402 views
Hi all,

in our Community at www.A1community.net quite often we get very long user posts - for example when a user posts instructions on how to install a certain software on your PC. See an example post here.

It'd be a blessing if it was possible to set anchors. With anchors, you could create an index at the start of the post, so that a user can easily navigate to the parts of the post that matter to him.

Looking forward to your optinions/feedback on that idea!

BR,
Wolfgang

15 replies

Contributor ⭐️
September 17, 2020

Just adding +1 as our Slido Customer Care team would benefit immensely from the option to direct the customer on chat to a specific part of the knowledge base article, instead of asking them to look for a specific information in a longer post.

nicksimard
Contributor ⭐️⭐️⭐️⭐️
September 17, 2020

Just wanted to +1 this idea. I’d like to have a simple table of contents at the top of some knowledgebase topics (and also articles), linking to other parts of the post. Have you outright disabled the ability to add something like <a name=”anchorwordhere”></a>? Hopefully you can get this added in the near future :)

Come check out the Zapier Community (built with inSided) at https://community.zapier.com!
Contributor ⭐️⭐️⭐️
September 30, 2020

Hi 

Is this anchor function not yet available?:relaxed:

xiaoyu-shen
Helper ⭐️⭐️
December 3, 2020
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
dandre
Contributor ⭐️⭐️⭐️⭐️⭐️
January 21, 2021

One of the first features I found was missing but didnt think to evaluate - need a table of contents (similar to Jive I guess). inSided’s limited ‘view’ horizontally (ie for being mobile optimized) means that posts naturally are longer than other forums that scale text horizontally. It would be great if customers could jump to specific parts of the article via a table of contents. 

When things get tough, we ask, what is best for the customer?
Helper ⭐️⭐️⭐️
February 11, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Moller Toma
Helper ⭐️
February 15, 2021

What is the status of this, given that it already has 30 votes? It would help us a lot...

Helper ⭐️⭐️⭐️
February 16, 2021

@Moller Toma There is no short term plan for this idea but thanks for raising it again. I'll keep you informed when we have the opportunity to implement it

 

bjoern_schulze
Helper ⭐️⭐️⭐️
February 17, 2021

One advantage that hasn’t been mentioned yet here: Having a table of content in a long article is a beneficial Google ranking factor. A table of content can even be displayed in the Google search results, therefore giving the article even more exposure and offering users to directly jump to a certain part/paragraph of the article.

mstruening
Helper ⭐️
March 4, 2021

Late to the party, but it gets my vote!